Frequently Asked Questions
Everything you need to know about insurance at OOHOO.io
General
What is OOHOO.io?
OOHOO.io is a fully licensed online insurance comparison and purchase platform. We help you compare prices and buy insurance from 24 leading companies in one place.
Is OOHOO.io licensed by the OIC?
Yes. ASN Broker Public Co.,Ltd. holds Non-Life Insurance Broker License No. ว00027/2548 from the OIC. You can verify this directly on the OIC website.
Car Insurance
What is the difference between car insurance class 1, 2+, and 3+?
Class 1: Comprehensive — covers own damage (with or without counterpart), fire, theft, and natural disasters. Class 2+: Fire & theft + third-party accidents. Class 3+: Basic third-party coverage at a lower price.
When will I receive my policy after purchase?
After successful payment, you will receive a confirmation email and PDF policy within 1–3 business days. Some insurers deliver immediately.
Claims
What should I do if I have an accident?
1) Take photos of the scene and all vehicles. 2) Report to police if other parties are involved. 3) Call your insurer using the number on your policy. 4) Contact OOHOO.io at 0-2494-8393 for additional help.
Payment
Can I pay in installments?
Yes. OOHOO.io supports 0% installment payments up to 10 months via credit card, as well as flexible payment plans via PromptPay.